Debt Advice In The UK:
Helplines and Other Useful Contacts

Listed below you will find a wide range of contacts in the UK who provide debt advice and help on a range of issues from debt and financial problems to legal advice, benefits information and many other related topics. I hope you find them useful.

You can call the following numbers without fear of being sold something that may not meet your needs. These official organisations are there to offer unbiased advice. Please be careful about other 'Debt Helplines' which may actually just be financial companies hoping to sell you their product. It may well be that their product is appropriate for you, but it may not be, and you should always shop around.

AdviceUK
(information on finding a money-advice centre)
12th Floor, New London Bridge House
25 London Bridge Street
London SE1 9SG
Phone: 020 7407 4070

Age Concern
(including information on benefits and other issues)
Freepost (SWB 30375)
Ashburton
Devon TQ13 7ZZ
Phone: 0800 00 99 66

Winter Fuel Payments helpline
Phone: 0845 915 1515

Energy Ombudsman
(for complaints about a fuel supplier)
PO Box 966
Warrington WA4 9DF
Phone: 0845 055 0760

Business Debtline
(advice for small businesses and self employed)
Tricorn House
51-53 Hagley Road
Birmingham B16 8TP
Phone: 0800 197 6026

Consumer Direct
(help related to consumer and fuel issues)
Phone: 0845 404 0506

Community Legal Advice
Directory of agencies providing legal advice in your area.
Helpline 0845 3454 345

Consumer Credit Association UK
Tel: 01244 312 044

Council of Mortgage Lenders
(official association for mortgage lenders)
North West Wing, Bush House
Aldwych, London WC2B 4PJ
Phone: 0845 373 6771

Financial Ombudsman Service
(if you have disputes with your bank or building society, etc)
South Quay Plaza, 183 Marsh Wall
London E14 9SR
Phone: 0845 080 1800

Financial Services Authority (FSA)
(information on pension funds, endowments, etc)
Consumer Helpline
25 The North Colonnade, Canary Wharf
London E14 5HS
Phone: 0845 606 1234

Financial Services Compensation Scheme
(independent organisation dealing with claims against companies under FSA authority)
7th Floor, Lloyds Chambers
1 Portsoken Street, London E1 8BN
Phone: 020 7892 7300

Carer's Allowance Unit
Phone: 0125 385 6123

Phone: 0845 302 1444

Child Support Agency
enquiry line
Phone: 0845 7133 133

Phone: 0800 88 22 00

Pension Credit Claim Line
Tel: 0800 99 1234

Gamblers Anonymous
141 Cleveland Street
London W1T 6QG
Phone: 08700 50 88 80

GamCare
(advice for gamblers and their families)
2nd Floor, 7-11 St John's Hill
London SW11 1TR
Phone: 0845 600 0133

Disability Living Allowance and
Attendance Allowance helpline
Phone: 0845 712 3456

Tax Credits helpline
Phone: 0845 300 3900

Housing Corporation
(to get a list of housing associations)
149 Tottenham Court Road
London W1T 7BN
Phone: 0845 230 7000

IFA Promotions Office
(can provide you with a list of independent financial advisers)
2nd Floor, 117 Farringdon Road
London EC1R 3BX
Phone: 0800 0853 250

TaxAid
(tax queries and problems)
Phone: 0845 120 3779

Shelter
(free housing advice helpline)
88 Old Street
London EC1V 9HU
Phone: 0808 800 4444

The Samaritans
Phone: 0845 790 9090

Trading Standards
Phone: 0845 404 0506

Telephone Helplines Association
(information about helplines)
Phone: 0845 120 3767

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